Tech Group team is guided by the precepts of customer service, professionalism, planning, and proficiency.
Tech Group is dedicated to setting new and higher standards of community and customer service, motivated by pride in our work and a hands-on friendly approach. Tech Group’s Network Assessment and Managed Services team have over 100 years of combined professional IT experience. The diversity of their backgrounds, training, and education, as well as practical and applied learning, allows Tech Group to support clients’ wide range of demands, projects, and networks.
Full Network Assessment
Tech Group’s Full Network Assessment gives you a clear understanding of your current IT network infrastructure. If your organization is looking to upgrade or expand your network, the first step is to understand the capabilities and shortcomings of your existing network. Our Network Assessments do just that by including an on-site senior network engineer evaluation, backup & security assessment, as well as recommendations/roadmap for future upgrades.
“We just want everything to work! If it doesn’t we want responsive, professional, patient, respectful and competent help.” We hear this from Employees, Business Owners, Office Admin personnel, IT individuals and Organizations and that is why we developed our Managed Services solution. Tech Group offers three levels of managed services support to meet the needs from SMB to Enterprise customers as well as Government, Education and Healthcare segments.
Tech Group’s Managed Services include system monitoring, patch management, anti-virus/spyware management, back-up management and auditing, server and desktop support, network management, monthly executive summaries, and a comprehensive bi-annual report.
IT Professional Services takes care of your Information Technology for you—technical support, software updates; patch management, vulnerability management, virus/spyware/spam protection, data backup/disaster preparation/business continuity, network administration, hardware maintenance, and more.
Network Upgrades and Support Services
Tech Group’s experienced technicians provide both remote support and onsite service as needed. Services include installation, upgrades, system administration services, network server support, firewall, internet/email, network security and general maintenance support.
Tech Group’s Project Services include initial consultation and project design, product procurement and installation, on-going support, project assistance and staff augmentation.
The Human Side of IT! Tech Group’s wide range of experience combined with a personal and professional approach is valued by our customers. We are committed to helping you achieve your IT objectives both long and short term.
Network Security Assessments
The Tech Group is a proven partner focused on identifying potential malicious attacks from outside threats. A malicious hack can result in the compromise of your organization’s data, which can negatively impact your company in a variety of ways. The Tech Group’s “Vulnerability Scanning” and “Penetration (PEN) Testing” services are specifically designed to test entire IT infrastructure and identify gaps which need to be addressed. This testing, along with our designed, layered approach to security, provides you with the foundation and systems to ensure your network’s security, as well as adhere to compliance requirements.
For additional information, please contact us today.